Terms and Conditions for purchasing designer furniture at Imagine Outlet
I - Introduction
These Terms and Conditions (hereinafter "GTC") shall apply exclusively between the company Golden Speed Asia Pacific Limited, Room 813, 8 / F Hollywood Plaza, 610 Nathan Road, Hong Kong (hereinafter "ImagineOutlet. com "and" We ") and any person (hereinafter" the customer "," User "or" You ") visiting or making a purchase via the website www.ImagineOutlet.com (hereafter" the "Site ") .These Conditions define the rights and obligations of the parties under the sales made through the site www.ImagineOutlet.com.
ImagineOutlet.com reserves the right to adapt or modify at any time these terms and conditions. If modified, will be applied to each order the general sales conditions in force at the date of placing the order. It is therefore necessary to read the version in force on the day of your order on the site.
ImagineOutlet.com considers that by validating his order, the customer has duly taken note of the terms and conditions and accepts them without reservation.
These general conditions of sale are accessible to any user on the www.ImagineOutlet.com website and can be downloaded and / or printed.
II - Contract
The contract is considered concluded between the Parties at the time of acceptance of payment of an order online by the User.
At the same moment, the GTC drafted in French, in the version in force at the date of the order, are accepted by the user who acknowledges that his relationship with ImagineOutlet.com under this purchase shall be governed solely by these Terms to the exclusion of any other document.
The Terms are in force between the Parties for the time necessary to execute the command of the user.
Unless proven otherwise, the data recorded by the ImagineOutlet.com constitute proof of all transactions around the world with Site users.
III - The user
All orders on the Site requires the creation of a user by user account. Access to this user account is protected by a pseudonym (your account email) and password. The user will be bound by all orders made from their account. It is up to the User to protect the confidentiality of his username and password.
ImagineOutlet.com reserves the right to suspend or terminate the account of a User who contravenes the provisions of the GTC and the French legal and regulatory provisions in force.
The user agrees to receive from ImagineOutlet.com on the email address he declared when registering for the Service, information about the use of the Service. Therefore, the user must check this mailbox to be aware of any information messages addressed to it.
IV - Products sold
In the website, there is a "Vote" section. The products appearing in this section are not offered for sale and their presentation as the sole purpose of allowing site users to express their interest for these products via voting function. ImagineOutlet.com reserves the right to decide which of these products are then offered for sale.
The products immediately available for sale are accessible via the sections "Catalogue", "Collections" and "Designers".
ImagineOutlet.com made every effort to provide the user with the most comprehensive information about products sold on the Site.
Products sold are described by pictures and descriptive sheet compiled from data provided by the ImagneOutlet.com partners (designers, contractors, suppliers or manufacturers). The descriptions and visual representations of the products are purely indicative. On error, the responsibility of Imagine Outlet can not be committed.
ImagineOutlet reserves the right at any time to suspend sales of a given product for reasons of capacity of our partners (suppliers and manufacturers) or quality not reaching the strict criteria of ImagineOutlet.com. We pass then, as soon as possible, the product status to a status that does not allow the online purchase.
Only the confirmation of the purchase by ImagineOutlet.com guarantees customers the availability and delivery under the following conditions.
V - The price
Prices are in euros and including VAT.
ImagineOutlet.com reserves the right to change in case of increased expenses, including VAT rates, exchange rates, and in case of manifest error.
The price applicable to an order are those in effect on the date of the order as mentioned in the product description. In no event fluctuations in the price of a product may give rise to claims or cancellation of an order by the user.
If for the same product, different prices are mentioned in different locations of the site (home page, for example), only the price of the product description sheet shall prevail.
Orders are payable immediately.
You will need to pay in addition to the product prices, a contribution to the costs of sending and processing your order (called "transport costs", the amount will be specified prior to final confirmation of the order). This participation depends on the products ordered, their size and weight.
VI - The command
The order can be registered on the site if you've clearly identified by entering your email address and password.
By validating these general conditions of sale when ordering, the Customer states to have the legal capacity to conclude a contract within the meaning of the 1123 and following of the Civil Code.
When shopping on our site, the Customer will address and validate the cart and the total price. It will provide information of his credit card. It will validate his order by paying for it and after showing its acceptance at the stage of confirmation of the information summarized in the order. The sale will be concluded under the condition precedent of product availability ..
After placing your order we send you, by email, a thereof acknowledgment including a summary of the items ordered and the delivery address.
It is recommended that the user keep this confirmation email or print.
Exceptionally, however, occasionally a product is unavailable, temporarily, after the confirmation of the order. In this case, ImagineOutlet.com inform you as soon as possible by mail or email and offers to either cancel your order or wait until the delivery by our supplier, indicating you the deadline.
Orders are processed by ImagineOutlet.com in their order of arrival and subject to availability of the Products.
ImagineOutlet.com reserves the right to cancel or refuse the order of a user with whom there is a dispute over payment of a previous order or who do not respect any provision of these Terms.
The customer can cancel the order at any time before you receive it at home. When the order status is "in progress" or "shipping", the cancellation will not be taken into account when the goods are réceptionnées our central logistics platform in Europe. The order will be canceled without charge. If cancellation occurs when the order has left our central platform to be delivered to the customer, the costs to return to the central platform will be deducted from the refund of the order.
VII - Reductions
ImagineOutlet.com offers two types of discounts to its customers and potential members.
Sponsorship: A member can sponsor friends and relatives. This desire for sponsorship may be expressed either through our website by sending an automated email godparents to their godchildren either by direct contact between mentors and youth. The well will validate their sponsored downline referrals indicating the email address of their sponsors when they register. Any registration of a sponsor after confirmation of the registration will be refused godson.
The collection of referrals outside the private circle of family and friends, is strictly prohibited and Sponsor be liable for any inconvenience caused by an improper or unexpected solicitation of potential referrals.
Only after the conclusion of a purchase by a godson and the receipt by it of goods, the voucher the sponsor could be used by the latter.
Voting: When a user vote for the products present in the "Vote" section, he will receive a voucher of 10% discount to argue about purchasing this product if it then passes into the available product list to buy (sections "Catalogue, Collections" Designer "). To qualify for this reduction, the purchase should be done in the first production of this product in accordance with ImagineOutlet.com model.
VII - Shipping
The amount of shipping is subject to the approval of the customer before each order is confirmed.
VIII - Payment
After confirming the contents of his order, the Client definitively validate the payment. The Order will be final only after payment of the corresponding price.
You can pay by credit card via the secure server SSL (Secure Socket Layer) of our partner Paypal. You can also choose to pay with your PayPal account if you have one.
IX - Delivery
The times indicated in the confirmation of the order are calculated in working days (Monday to Friday, excluding public holidays).
Depending on the weight and dimensions of the package, delivery is made by the mode of transport (special delivery, courier or Post) best suited to the package.
The Customer must contact care at the time of the order, the delivery address and specify a phone number or mobile. Neither ImagineOutlet.com nor the carrier can not be made responsible for an inability to issue or consequential damages to it due to a lack of precision in the delivery address.
All subsequent costs (including the return of goods and storage) to such an error will be the sole responsibility of the User.
The Customer must inform us at the time of ordering, comprehensive information necessary for the smooth delivery, especially if the size of parcels, stairs and doors or driveways do not allow normal access to the delivery.
All additional costs related to leasing or lifting hoists, storage, returned goods and risks and damage incurred related to false or incomplete information provided at the time of the order or thereafter shall be at the sole expense the customer who will be solely responsible.
In case of delivery by courier, it will be necessary to make an appointment with the customer. The client agrees to be present on the day of delivery agreed with the deliveryman and to verify the compliance of the order upon receipt
If the customer is absent upon delivery and is therefore not meeting its commitments in the appointment decision, any additional costs associated with this absence will be charged to him by ImagineOutlet.com
Any change of delivery terms (place, date and time) should be communicated as soon as possible and before the departure of the parcel of our central logistics platform (41).
The customer must contact us by email ([email protected]) order number, product and comments to justify these changes. ImagineOutlet will make every effort to adapt the conditions of supply to the new desired settings by the customer. The acceptance or rejection of new delivery settings ImagineOutlet.com will be reported by email to the customer as soon as possible. All additional and unforeseen costs resulting from this modification will be invoiced to the customer.
Without prejudice to the period available to the Customer under the right of withdrawal it is for the Customer to check shipments upon arrival and to all reserves and claims that appear justified, or even refuse the package, if it is may have been opened or if it shows clear signs of deterioration. These reservations must be reported on the delivery slip or transport and notified by email within 2 days at: [email protected]
You will need to specify imperatively on the document given to the driver, the nature and extent of the damage has
Apart from the case of hidden defects, any claims or reservation shall be permitted after receipt of goods by the customer, if it has not complied with the procedure detailed above.
X - Withdrawal
Henceforth the goods are still in their original packaging and free of any use, the customer may at his own expense to return the order in accordance with Article L 121-20 of the Consumer Code within seven days reception. If the deadline eventually arrives on a Saturday, Sunday or holiday the deadline is extended to the next business day at midnight.
In case of exercising the right of withdrawal, the User is refunded the amount of the order (excluding shipping).
The product must be returned properly protected in their original packaging, in perfect condition for resale (not damaged, soiled or damaged) accompanied by any possible accessories, instructions and documentation. He will also be accompanied by a copy of the sales invoice or order confirmation so as to enable the identification of the Customer (No. order, name, address).
Prior to any return of a product, the Customer must indicate his intention through the "contact" on the website ImagineOutlet.com
We will endeavor to advise the client on the cheapest transport method but can in no way be responsible for organizing the transport.
The costs and risks associated with returning the product are borne by the Customer
Reimbursement will be made within 30 days maximum from the date of receipt by ImagineOutlet.com articles concerned.
It will be up to the customer to prove receipt of the package in the premises of ImagineOutlet.com in case of dispute.
The Product must be returned to our logistics hub in the department 41
Products returned incomplete, damaged or soiled will not be accepted.
According to Article L. 121-20-2 of the Consumer Code, the right of withdrawal may be exercised for: the supply of goods made to the consumer's specifications or clearly personalized. The attention of the consumer customer is drawn therefore to the fact that the right of withdrawal is not applicable to sales of customized products on request.
XI - Warranty
If the delivered product does not conform to the customer's order, ImagineOutlet.com organize return formalities by the client and will bear the costs of it. The Customer must send us an email at the address [email protected] describing the illegal character of the delivered products.
You benefit from the provisions of the legal guarantee against hidden defects.
The information referred to each product and its photographic representation are as accurate and precise as possible. Given the digital mode of presentation of products on the Internet, it is possible that the perception by the customer of its photographic products do not exactly match the product. In case of no substantial differences between the photographs of presentation of the articles on our site, text and illustrations and the items ordered, our responsibility will not be committed.
XII - Intellectual Property
All trademarks, texts, commentaries, works, illustrations and images, whether visual or sound, reproduced on the ImagineOutlet.com site are protected by copyright, trademark law, patent law and right to 'image.
They are the full property ImagineOutlet.com or its partners.
Any reproduction or representation, in whole or in part, constitutes an infringement may result in civil and criminal liability of its author.
XIII - Applicable law
In case of dispute, an amicable solution will be sought before any legal action: prior search for an amicable solution does not interrupt the deadlines to act as collateral.
These terms and conditions shall be construed in accordance with French law and the Vienna Convention on Contracts for the International Sale of Goods.
Disputes arising from the use of this Site that could not be agreed amicably, will be the exclusive jurisdiction of the courts in whose jurisdiction is our headquarters.